Terms of Service

1. Acceptance of Terms

By accessing or using the Addrex API, website, and related services (collectively, the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

Addrex provides an address validation, normalization, geocoding, and autocomplete API. The Service validates addresses against our national reference dataset and returns standardized results with match codes, confidence scores, and coordinates.

Addrex does not claim USPS DPV or CASS certification. Our validation confirms whether an address exists in our reference data.

3. Account Registration

To use the Service, you must create an account. Depending on how you use Addrex, you may access features through a web dashboard (e.g., uploading spreadsheets) or through an API key for programmatic access. You are responsible for maintaining the confidentiality of your login credentials and API keys, and for all activity under your account. You agree to notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to reverse-engineer, decompile, or extract our reference dataset
• Exceed rate limits or circumvent usage restrictions
• Resell or redistribute the Service without authorization
• Use the Service to build a competing product using our data

5. Pricing & Payment

Usage is billed according to the plan selected at account creation. Overage charges apply when usage exceeds plan limits. All fees are non-refundable except as required by law. We reserve the right to modify pricing with 30 days' notice.

6. Data Handling

For real-time API calls, addresses are processed and not retained beyond the request lifecycle. For batch processing, files are retained according to your plan's retention policy (default: 7 days). You may configure shorter retention or request immediate deletion. See our Privacy Policy for full details.

7. Service Availability

We strive for high availability but do not guarantee uninterrupted access. Business and Enterprise plans include SLA commitments. We may perform scheduled maintenance with reasonable notice.

8. Intellectual Property

The Service, including our reference dataset, algorithms, and documentation, is owned by Addrex and protected by applicable intellectual property laws. Your use of the Service does not grant you ownership of any content, data, or materials you access.

9. Limitation of Liability

To the maximum extent permitted by law, Addrex shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability shall not exceed the amounts paid by you in the 12 months preceding the claim.

10. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your access if you violate these terms. Upon termination, your right to use the Service ceases immediately.

11. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the updated terms.

12. Contact

Questions about these terms? Contact us at our contact page or email legal@addrex.io.